Community Health Services

Goal

To develop and support integrated services delivery and collaborative programs for victims of domestic violence and members of their families; with a particular emphasis on reaching members of cultural and linguistic minority communities.

Assumptions

A. Domestic violence is the leading cause of injury to women between the ages of 15-44. Victims incur not only acute injuries, but suffer a longer term impact on their health and well being.

B. To provide appropriate care to victims of domestic violence, health care providers must be able to identify, assess, and intervene in culturally appropriate ways that directly address the problem of domestic violence and its health consequences, both immediate
and long term.

C. Clients in need of domestic violence services are typically managing a host of complex and interrelated issues, yet available services are often fragmented. Collaborative models that ensure an interdisciplinary, comprehensive continuum of care and support for health and social services are more effective in supporting clients to heal.

D. Community health centers are an ideal setting for relatively low cost, early identification and intervention with families at risk for domestic violence because they provide a variety of services using a multi-dimensional approach that recognizes the intersection of social issues and health outcomes.

Accomplishments

* The CCHERS Community Advocacy Program (CAP) funds Family Advocates at six of its associated community health centers, providing a range of services, including: crisis intervention; safety assessment and planning; advocacy; assistance with housing and shelter, legal services, and social services; education; and support groups for women, teens, and child witnesses to violence.

* CAP has provided numerous workshops and forums, and organized several conferences to provide training and education of health care providers and health center staff on issues of domestic violence.

* CAP was a co-founder and remains an active partner in a CDC sponsored "Coordinated Health Center Community Response to Intimate Partner Violence," which focuses on enhancing linkages among providers of domestic violence services in Dorchester.

* CAP has established close linkages with other Boston based domestic violence programs to provide CAP and health center staff with consultation, training, and technical assistance.

* CAP has established policy‑oriented linkages with state, regional, and national entities focused on domestic violence issues.

* CAP is currently developing a training and resource curriculum for medical interpreters on working with victims of domestic violence and sexual assault for enhancing communication and effective working relationships between medical interpreters and health care providers and staff.

*  In collaboration with the Asian Task Force Against Domestic Violence, CAP conducted group interviews with Vietnamese women regarding domestic violence. The findings of these interviews are being used to enhance programmatic directions for culturally appropriate domestic violence intervention services in partnership with the Massachusetts Department of Public Health.

Policy Objectives


Develop and support community health center based models for collaborative and integrative service delivery for victims of domestic violence.

* Creating more public and private funding opportunities at the local, state, and national levels.
* Conducting a state wide needs assessment of domestic violence services in community health centers.
* Presenting discussions of the CCHERS domestic violence partnership model at local, state, and national conferences.

Provide tools and technical assistance to support the capacity of community health centers to conduct needs assessments, quality assurance efforts, and evaluation to ensure the appropriate direction and quality of services provided to domestic violence victims and their families.

* Developing curricula and offering training and technical assistance to community health centers and domestic violence programs on research and evaluation methodologies.

Inform the development of standards and protocols for health care based domestic violence intervention services.

* Working collaboratively with state agencies and initiatives (e.g., Massachusetts Department of Public Health and the Governor's Commission on Domestic Violence Health Care Working Group) to assess current approaches, establish minimum standards, and highlight successful domestic violence prevention, intervention, and training models.

Support the development of strategies and initiatives for collaborative models of domestic violence prevention, education, and intervention programs.

* Providing on site specialized clinical and programmatic expertise in domestic violence and domestic violence capacity building, i.e., protocol development and intervention implementation.
* Developing educational strategies for providers and advocates regarding appropriate screening/ intervention approaches for special needs victims, i.e. immigrants and refugees, substance abusing women, child witnesses to domestic violence, and teens.